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Privacy Policy

Privacy Policy

Effective Date: 1st November 2025

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1. Introduction

1. Welcome to Sarbazo Group's Privacy Policy. At Sarbazo Private Limited (referred to as "Sarbazo Group," "we," "us," or "our"), we are committed to protecting your privacy and handling your personal information with transparency and care.

2. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://sarbazogroup.com (the "Website") or interact with us regarding our notebook manufacturing and export business.

3. This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and international best practices.

4. By using our Website or providing us with your information, you agree to the practices described in this Privacy Policy.

5. Your use of this Website is also governed by our terms and conditions, available at Terms and Conditions. By using our Website or providing us with your information, you agree to the Terms and Conditions.

2. Information We Collect

We collect limited personal information from visitors to help us understand your needs and serve you better. The information we collect includes:

2.1. Information You Provide Directly:

  • Name - to address you personally
  • Email Address - to respond to your inquiries and send business communications
  • Phone Number - to contact you regarding quotes, orders, or business discussions
  • WhatsApp Number - to facilitate quick communication
  • Company Name (if applicable) - to understand your business context
  • Product Interest - to provide relevant product information
  • Message/Inquiry Details - to respond appropriately to your requests
  • Country/City (optional, may be collected in future) - to understand geographic markets

2.2 Information Collected Automatically:

When you visit our Website, we may automatically collect certain technical information, including:

  • Browser type and version
  • Device type and operating system
  • IP address and approximate location
  • Pages visited and time spent on our Website
  • Referring website or source

We use this information to improve our Website functionality and user experience.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

  1. Responding to Inquiries - To answer your questions about our notebooks, diaries, journals, and other products
  2. Providing Quotations - To prepare and send competitive wholesale pricing based on your requirements
  3. Business Communication - To discuss potential partnerships, dealership opportunities, and export orders
  4. Product Information - To share details about our product specifications, customization options, and certifications
  5. Newsletter Delivery - To send industry insights, market trends, and company updates to subscribers who have opted in
  6. Customer Support - To assist with sample requests, order tracking, and after-sales service
  7. Website Improvement - To analyze Website usage and enhance user experience
  8. Legal Compliance - To comply with applicable laws and regulations

4. Newsletter Subscription

If you subscribe to our newsletter through the subscription form on our Website, we will use your email address to send you:

  • Industry insights and notebook market trends
  • New product announcements
  • Business growth tips for importers and distributors
  • Company updates and special offers

You may unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link at the bottom of any newsletter email or by contacting us directly at Contact@sarbazo.com.

5. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  1. Service Providers - With trusted third-party service providers who assist us with website hosting, email delivery, or customer relationship management, under strict confidentiality agreements
  2. Business Partners - With freight forwarders or logistics partners when necessary to fulfill your export orders (only with your consent)
  3. Legal Requirements - When required by law, court order, or government regulation
  4. Business Transfers - In the event of a merger, acquisition, or sale of our business assets (you will be notified of any such change)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encrypted data transmission (SSL/TLS)
  • Access controls limiting who can view your information
  • Regular security assessments and updates
  • Confidentiality agreements with employees and partners

However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Inquiry Information - Retained for 2 years or until you request deletion
  • Newsletter Subscription Data - Retained until you unsubscribe
  • Business Communication Records - Retained as needed for ongoing business relationships and legal compliance

You may request deletion of your personal information at any time by contacting us

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Right to Access - Request a copy of the personal information we hold about you
  2. Right to Correction - Request correction of inaccurate or incomplete information
  3. Right to Deletion - Request deletion of your personal information (subject to legal obligations)
  4. Right to Object - Object to processing of your information for certain purposes
  5. Right to Withdraw Consent - Withdraw consent for newsletter subscriptions at any time
  6. Right to Data Portability - Request transfer of your data to another service provider

To exercise any of these rights, please contact us at Contact@sarbazo.com or +91-9354843500.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use our Website. Cookies are small text files stored on your device.

By continuing to use our Website after being notified about our cookie use, you consent to our use of cookies as described in this policy.

9.1 Types of Cookies We Use:

1. Essential Cookies: These cookies are necessary for the Website to function properly. They enable basic features like page navigation and access to secure areas. The Website cannot function properly without these cookies.

2. Analytics Cookies: We use Google Analytics to understand how visitors interact with our Website, including:

  • Pages visited and time spent on pages
  • Traffic sources and user behavior patterns
  • Geographic location and device information

This helps us improve our Website and user experience. Google Analytics may collect and process data according to their privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3. Marketing and Tracking Cookies: We use the following marketing pixels to understand our audience and measure the effectiveness of our content:

These cookies do not directly identify you but collect information about your browsing behavior on our Website.

9.2 Managing Cookies

You have several options to manage or disable cookies:

1. Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that disabling cookies may affect the functionality and features of our Website.

2. Third-Party Opt-Outs:

3. Cookie Consent: When you first visit our Website, you will see a cookie consent banner. You can accept or manage your cookie preferences at that time.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

10. Third-Party Links

Our Website may contain links to third-party websites (such as social media platforms or industry resources). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Sarbazo Group is based in New Delhi, India. If you are accessing our Website from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our Website, you consent to the transfer of your information to India.

We ensure that any international data transfers comply with applicable data protection laws.

12. Children's Privacy

Our Website and services are intended for business professionals and are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will:

  • Update the "Effective Date" at the top of this page
  • Notify you via email (if you have subscribed to our newsletter) for significant changes
  • Post a notice on our Website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Sarbazo Private Limited, Plot No. 211, Third Floor, Okhla Industrial Estate, Phase-III, New Delhi, India, PIN: 110020, Email: pawan@sarbazogroup.com, WhatsApp/Phone: +91-9354843500, Website: https://sarbazogroup.com

15. Consent

By using our Website, submitting inquiry forms, or subscribing to our newsletter, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last Updated: 1st November 2025

This Privacy Policy is effective as of the date mentioned above and applies to all information collected by Sarbazo Group through our Website and business communications.