Terms and Conditions
Terms and Conditions
Effective Date: 1st November 2025
1. Introduction and Acceptance
1. Welcome to the website of Sarbazo Private Limited (referred to as "Sarbazo Group," "we," "us," or "our"). This website, https://sarbazogroup.com (the "Website"), provides information about our notebook manufacturing and export business.
2. By accessing or using this Website, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use this Website.
3. These Terms constitute a legally binding agreement between you and Sarbazo Private Limited.
2. Nature of Website
This Website is an informational business website designed to:
- Provide information about our products (notebooks, diaries, journals, and related stationery products)
- Allow potential customers to contact us for business inquiries
- Share industry insights and company updates
- Facilitate communication with importers, distributors, and wholesale buyers
This is NOT an e-commerce website. No products can be purchased directly through this Website. All transactions and orders are conducted through direct business communication with our sales team.
3. Eligibility and Business Use
3.1 Age Requirement
This Website is intended for business professionals and commercial entities. Users must be at least 18 years of age or the age of majority in their jurisdiction. This Website is not directed at children under 18.
3.2 Business Purpose
This Website is designed for business-to-business (B2B) purposes. By using this Website, you represent that:
- You are acting in a commercial or business capacity
- You have the authority to bind your company or business to any inquiry or communication
- Your use is for legitimate business purposes related to stationery manufacturing, import, distribution, or wholesale
4. Use of Website
4.1 Permitted Use
You may use this Website to:
- Browse information about our products and services
- Contact us for business inquiries, quotations, and partnership opportunities
- Download available resources (product catalogs, brochures)
- Subscribe to our newsletter for industry updates
- Learn about our company, certifications, and capabilities
4.2 Prohibited Use
You agree NOT to:
- Use the Website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any portion of the Website or related systems
- Interfere with or disrupt the Website's operation or servers
- Use automated systems (bots, scrapers) to access or collect data from the Website without permission
- Copy, reproduce, or distribute Website content without authorization
- Transmit viruses, malware, or harmful code
- Impersonate any person or entity
- Use the Website to send spam or unsolicited commercial communications
- Violate any applicable local, national, or international law
- Infringe upon intellectual property rights
- Submit false or misleading information in contact forms or inquiries
5. Intellectual Property Rights
5.1 Ownership
All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, photographs, design elements, software, and compilation of content (collectively, "Content"), is the exclusive property of Sarbazo Private Limited or its licensors and is protected by:
- Indian copyright laws
- International copyright treaties
- Trademark laws
- Other intellectual property rights
The "Sarbazo Group" name, logo, and all related marks are trademarks or registered trademarks of Sarbazo Private Limited.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this Website and its Content solely for personal, non-commercial informational purposes related to evaluating our products and services for potential business relationships.
5.3 Restrictions
You agree that you will NOT:
- Modify, copy, distribute, transmit, display, reproduce, publish, or create derivative works from Website Content
- Use any Content for commercial purposes without our express written permission
- Remove or alter any copyright, trademark, or proprietary notices
- Use our trademarks or logos without prior written consent
5.4 Downloadable Materials
Product catalogues, brochures, and other materials marked as downloadable may be saved for your business reference. These materials remain our property and may not be redistributed, resold, or used for purposes other than evaluating our products.
6. Product Information and Quotations
6.1 Information Accuracy
We strive to provide accurate and up-to-date information about our products, specifications, and capabilities. However:
- Product descriptions, images, and specifications are provided for general information only
- We reserve the right to correct errors, inaccuracies, or omissions at any time
- Actual product specifications may vary slightly from those displayed
- Product availability is subject to change without notice
6.2 Not an Offer to Sell
Information on this Website does not constitute an offer to sell or a solicitation to buy. All quotations, pricing, and order confirmations must be provided directly by our authorized sales representatives through formal business communication.
6.3 Pricing
Any pricing information displayed on the Website is indicative only and subject to:
- Confirmation based on specific requirements, quantities, and specifications
- Currency exchange rates at the time of quotation
- Market conditions and raw material costs
- Shipping terms and destination
- Customization requirements
Final pricing will be provided through formal quotation documents.
6.4 Minimum Order Quantities (MOQ)
Minimum order quantities, production timelines, and terms are subject to confirmation and may vary based on product type, customization requirements, and production capacity.
7. Third-Party Links
This Website may contain links to third-party websites (such as social media platforms, logistics partners, certification bodies, or industry resources) for your convenience.
We do not control, endorse, or assume responsibility for:
- Content, privacy policies, or practices of third-party websites
- Products or services offered by third parties
- Any damages or losses arising from your use of third-party websites
Your use of third-party websites is at your own risk and subject to their respective terms and conditions.
8. User Submissions and Communications
8.1 Information You Provide
When you submit information through contact forms, inquiry forms, or newsletter subscriptions, you represent that:
- All information provided is accurate, current, and complete
- You have the authority to provide such information
- You will update information if it changes
8.2 Non-Confidential Communications
Any information, feedback, suggestions, ideas, or other communications you submit through this Website (other than personal data covered by our Privacy Policy) will be considered non-confidential and non-proprietary.
We may use such communications for any purpose, including product development, marketing, and business improvement, without compensation or attribution to you.
8.3 Confidential Business Information
If you wish to share confidential business information, technical specifications, or proprietary designs, please contact us directly to establish a formal Non-Disclosure Agreement (NDA) before sharing such information.
9. Disclaimer of Warranties
9.1 "AS IS" Basis
THIS WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
9.2 No Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, SARBAZO GROUP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties regarding accuracy, reliability, or completeness of content
- Warranties that the Website will be uninterrupted, secure, or error-free
- Warranties regarding results obtained from Website use
- Warranties that defects will be corrected
9.3 Information Accuracy
While we make reasonable efforts to ensure information accuracy, we do not warrant that:
- Product descriptions or specifications are accurate, complete, or current
- The Website is free from errors, bugs, or technical issues
- Content is appropriate for your specific needs or purposes
9.4 Third-Party Content
We are not responsible for the accuracy or reliability of any information, advice, or statements made by third parties on this Website or through linked websites.
10. Limitation of Liability
10.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SARBAZO PRIVATE LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, business opportunities, data, or goodwill
- Business interruption or loss of use
- Damages arising from your use or inability to use the Website
- Damages arising from unauthorized access to or alteration of your data
- Damages arising from any third-party content or conduct
- Any damages whatsoever arising from Website use
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 Maximum Liability
If, notwithstanding the above, we are found liable for any damages, our total aggregate liability shall not exceed INR 1,00,000 (One Hundred Thousand Indian Rupees) under any circumstances, whatsoever.
11. Indemnification
You agree to indemnify, defend, and hold harmless Sarbazo Private Limited, its directors, officers, employees, agents, suppliers, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Website
- Your violation of these Terms
- Your violation of any rights of third parties
- Your violation of any applicable laws or regulations
- Any information or content you submit through the Website
- Any fraudulent or illegal activities
This indemnification obligation will survive the termination of these Terms and your use of the Website.
12. International Use and Export Compliance
12.1 Global Accessibility
This Website is accessible globally, but it is operated from New Delhi, India. We make no representation that the Website or its Content is appropriate or available for use in all locations.
12.2 Your Responsibility
If you access this Website from outside India, you do so at your own risk and are responsible for compliance with local laws of your jurisdiction.
12.3 Export Control
Our products may be subject to export control laws and regulations of India and other countries. You agree to comply with all applicable export and import laws, including:
- Indian export regulations
- Destination country import regulations
- International trade sanctions and embargoes
- End-user restrictions
You represent that you are not located in, under the control of, or a national or resident of any country subject to trade sanctions or embargoes.
13. Privacy and Data Protection
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using this Website, you acknowledge that you have read and understood our Privacy Policy, available at Privacy Policy, and you accept the terms thereof.
For questions about data protection and privacy, please refer to our Privacy Policy or contact us at Contact@sarbazo.com.
14. Communications and Notices
14.1 Electronic Communications
By using this Website, you consent to receive electronic communications from us, including:
- Email responses to your inquiries
- Newsletter updates (if subscribed)
- Important notices regarding your use of the Website
You agree that all agreements, notices, and communications provided electronically satisfy any legal requirement that such communications be in writing.
14.2 Notices to Us
All notices to Sarbazo Group must be sent to: Sarbazo Private Limited Plot No. 211, Third Floor Okhla Industrial Estate, Phase-III New Delhi, India, PIN: 110020 Email: Contact@sarbazo.com Phone: +91-9354843500
14.3 Language
These Terms are prepared in English. In case of any translation, the English version shall prevail.
15. Governing Law and Jurisdiction
15.1 Governing Law
These Terms and Conditions, and any disputes arising from or related to this Website or these Terms, shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
15.2 Jurisdiction and Venue
Any legal action, suit, or proceeding arising out of or relating to these Terms or the Website shall be instituted exclusively in the courts located in New Delhi, India. You irrevocably submit to the exclusive jurisdiction of such courts and waive any objection to venue or inconvenient forum.
15.3 International Users
For users accessing the Website from outside India, you acknowledge that Indian law shall apply, and you consent to the jurisdiction of New Delhi courts. However, we will make reasonable efforts to resolve disputes amicably through negotiation before resorting to formal legal proceedings.
15.4 Arbitration
In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the same shall be resolved by way of arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The seat of arbitration shall be New Delhi, India, and the language shall be English.
16. Dispute Resolution
16.1 Informal Resolution
Before initiating any formal legal proceedings, we encourage you to contact us at Contact@sarbazo.com to attempt to resolve any dispute informally. We are committed to resolving disputes in good faith through direct negotiation.
16.2 Limitation Period
Any claim or cause of action arising out of or related to use of the Website or these Terms must be filed within one (1) year after the claim or cause of action arose, or it shall be forever barred.
17. Force Majeure
Sarbazo Group shall not be liable for any failure or delay in performing obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God (earthquakes, floods, storms)
- War, terrorism, civil unrest
- Government actions, laws, or regulations
- Strikes, labor disputes
- Internet or telecommunications failures
- Power outages or infrastructure failures
- Pandemics or public health emergencies
- Fire, explosion, or accidents
During such events, our obligations will be suspended for the duration of the force majeure event.
18. Modifications to Terms
18.1 Right to Modify
We reserve the right to modify, update, or change these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to the Website.
18.2 Notification
When we make material changes to these Terms, we will:
- Update the "Effective Date" at the top of this page
- Post a notice on the Website homepage (for significant changes)
- Notify newsletter subscribers via email (for significant changes affecting data use)
18.3 Continued Use
Your continued use of the Website after any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
18.4 Disagreement
If you do not agree to modified Terms, your sole remedy is to discontinue use of the Website.
19. Termination
19.1 Right to Terminate
We reserve the right to:
- Suspend or terminate your access to the Website at any time, with or without cause, and with or without notice
- Remove or modify any content on the Website
- Discontinue the Website or any portion thereof
19.2 Effect of Termination
Upon termination:
- Your right to use the Website immediately ceases
- You must destroy any downloaded or printed materials
- Provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, and governing law shall survive termination
19.3 No Liability
We shall not be liable to you or any third party for any termination of your access to the Website.
20. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
21. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless in writing and signed by our authorized representative. Any waiver of any provision shall not be deemed a waiver of any other provision or subsequent breach.
22. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Sarbazo Private Limited regarding use of the Website and supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.
23. Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer these Terms and our rights hereunder to any third party without restriction or notice.
24. Headings
The section headings in these Terms are for convenience only and have no legal or contractual effect.
25. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us: Sarbazo Private Limited, Plot No. 211, Third Floor, Okhla Industrial Estate, Phase-III, New Delhi, India, PIN: 110020, Email: pawan@sarbazogroup.com, Phone/WhatsApp: +91-9354843500, Website: https://sarbazogroup.com
26. Acknowledgment
BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Last Updated: 1st November 2025
These Terms and Conditions are effective as of the date mentioned above and govern your use of the Sarbazo Group website.